Contact
The fastest way to reach me is email:
awardletter@docsanddeadlines.com
I read everything. I reply to most things within a few days, though it can take longer during busy weeks.
What I'd especially like to hear about
Corrections. If the Department of Education has revised a form, retired a tool, changed what verification asks for, moved a loan limit or a deadline, or if a school or state has rewritten its appeal procedure, residency test, or transfer equivalency table, and a page here still describes the old version — tell me, ideally with the official page you saw it on. The same goes for a link that now lands on a dead page or a generic search screen, which is how guides in this subject usually rot: quietly, and always right before a deadline. Corrections are the maintenance this site runs on, not a complaint.
Gaps. If you went looking for a procedure and found nothing usable anywhere — a document request whose purpose nobody explains, a line on an award letter that is not defined anywhere, a step in a transfer evaluation that only becomes visible once it has gone wrong — that is exactly what should be written up next. Several of the guides here exist because someone described the thing they could not find.
Questions. If a guide left you unsure what to do next, say where it stopped being clear. I cannot advise on your file, but "this paragraph assumes something the reader doesn't know yet" is useful and gets fixed.
What I can't help with
- Reviewing your FAFSA, CSS Profile, award letters, or appeal letter, or telling you what to enter on a form
- Estimating your aid, your Student Aid Index, or what a school will offer you
- Predicting whether an appeal, a dependency override, or a residency reclassification will be granted — only the office holding your file can decide that
- Contacting a school, lender, servicer, or agency on your behalf, or intervening in a decision
- Advice on private loans, refinancing, credit, investing, or tax filing
- Recommending which college to attend or which loan to take
- Requests to publish sponsored posts, paid guest articles, or link insertions
If a deadline is running — a verification deadline, an appeal window, a bill due date — write to the financial aid office directly rather than to me. A day matters more there than a reply does here.
Business enquiries
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Privacy
Email sent to the address above is used solely to reply to you. It is not added to any mailing list and is not shared with third parties. See the privacy policy for details.
Please do not send tax returns, Social Security numbers, FSA ID credentials, or any other document containing personal financial identifiers. I do not need them, cannot use them, and will delete anything of that kind on sight.